For sales and service enquiries, please contact us through the appropriate channel above. We are happy to assist with product information, purchases, after-sales service, and technical enquiries.

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Sales Enquiries​

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For product availability, pricing, orders, and other sales-related questions, please contact our sales team.

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Service & Support

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For warranty, repairs, servicing, or product-related support, please contact us with your order details and a description of the issue.

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AüR Audio Collaboration Policy

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We do not provide free products for collaborations, tours, reviews, promotional activities, or influencer partnerships.

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Our philosophy is simple: we believe the money we earn should be invested back into R&D, premium components, craftsmanship, and better sound quality, rather than giving away products for promotional purposes.

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We respect independent reviewers and creators, and we are happy to work with those who genuinely appreciate our products. Where appropriate, products may be offered at a special collaboration or reviewer price, but we do not provide complimentary units.

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We believe in building long-term relationships based on mutual respect, genuine interest, and the quality of the product itself.

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Please contact us only for genuine sales or service enquiries.

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Thank you for your understanding and support of AüR Audio.