All prices listed on this website are in SGD
FREQUENTLY ASKED QUESTION
Could you let me know the estimated lead time for my IEM?
Each IEM is built to order, with an estimated lead time of 4 weeks depending on design complexity. Every unit is handcrafted, with each component meticulously inspected and matched to ensure the highest level of consistency and performance.
Why Are AüR Audio’s TOTL IEMs More Reasonable Price?
At AüR Audio, we believe that exceptional sound quality should not come with an unnecessarily high price tag.
One reason our TOTL IEMs are more affordable is simple: we do not pay for sponsorships, nor do we give away free products in exchange for reviews or promotions.
Instead of spending our budget on marketing, we prefer to invest in what truly matters—research and development, quality components, craftsmanship, and the pursuit of better sound.
We believe our products should earn recognition through their sound quality, not through paid endorsements or promotional campaigns.
Our philosophy has always been straightforward: put the money into the product, not into marketing.
We want our customers to pay for the sound they enjoy, the craftsmanship they receive, and the engineering behind every IEM—not the hidden costs of promotion.
At AüR Audio, our goal is not to charge more simply because a product is labelled TOTL. Our goal is to deliver exceptional performance at a price that represents genuine value.
Less spending on marketing. More focus on sound. That is the AüR Audio philosophy
May I know what payment methods you accept besides PayPal?
We accept Wise payments and bank transfers, and you will be entitled to extra discounted price.
What shipping service do you use for international orders?
We use FedEx International Priority (3-5 business days to most countries) as well as DHL and UPS on occasion.
International customers
AüR Audio is not liable for any import duties, taxes, or customs charges incurred. Please ensure that all customs information provided is accurate to prevent delays, rejection, or return of the package.